Legal Services
Legal matters arise at all hours, so providing professional service to your clients is a must. Our 24-hour 365 day coverage ensures better brand loyalty and more satisfied customers. Qualifying a lead can be time consuming, let our professional handle it for you, while virtually eliminating accumulated messages in your inbox.
Let us represent you
Your clients need you 24x7, let us help
Key Services
• 24/7 Appointment Booking
Booking appointments for your clients to consult with you or your staff, any time of the day or night, and manage your calendar accordingly. We can also confirm, reschedule, or cancel appointments, and send reminders and follow-ups to your clients.
• 24/7 Reception Services
We can handle your incoming and outgoing calls, emails, chats, SMS, or online inquiries, and provide your clients with information, assistance, and guidance on your legal services. We can also greet your clients, answer their questions, address their concerns, and direct them to the right person or department.
• 24/7 Lead Qualification
We qualify your leads by assessing their legal needs, preferences, and budget, and determining their level of interest and readiness to hire you or your firm. We can also set up appointments for you to meet with qualified leads and discuss their legal matters.
30+ years in Customer Experience
We've been leaders in customer service & support for decades.
Technology Leaders
Whatever your goal, we've got the technology and expertise to achieve it at scale.
Industry Leading SLAs
Customers don't want to wait on hold for a response, whatever the channel. We make sure they don't have to.
Global Reach
With centers all over the world, there isn't a time zone or a customer that we can't service.
