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Guest Excellence, In Numbers.

We leverage cutting-edge customer service and support solutions designed to accomplish your company's goals, without breaking the bank.

<15s

Average Response Time

9,000,000+

Minutes supporting customers

99.7%

Client completion rate

Make your customers smile with RealtimeCX

We create customized solutions to fit your brand

Every partnership is tailored to fit your needs. We use our best-in-class training and technology to curate a solution that separates you from the pack.

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We've got the Solutions for your Services

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Positive Return on Investment, with every campaign

The numbers don’t lie:

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96% of customers say customer service is important in their choice of loyalty to a brand.

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Loyal customers are 5x more likely to purchase again and 4x more likely to refer a friend

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Whether inbound or outbound service, your brand voice and reputation matters. Picking the right partner here will pay back in spades.

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Industries

We work across all Industries

Testimonials

CLIENT TESTIMONIALS

Pizza Hotline logo
"The services provided by Realtime have been without a doubt one of the biggest game changers for my business. I've never found a partner who does anywhere near the job that Realtime does."

Jerry Cianflone, Founder
Pizza Hotline

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