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<15s
Average Response Time
9,000,000+
Minutes supporting customers
99.7%
Client completion rate
About
Positive Return on Investment, with every campaign
The numbers don’t lie:
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96% of customers say customer service is important in their choice of loyalty to a brand.
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Loyal customers are 5x more likely to purchase again and 4x more likely to refer a friend
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Whether inbound or outbound service, your brand voice and reputation matters. Picking the right partner here will pay back in spades.
Testimonials
CLIENT TESTIMONIALS
"The services provided by Realtime have been without a doubt one of the biggest game changers for my business. I've never found a partner who does anywhere near the job that Realtime does."
Jerry Cianflone, Founder
Pizza Hotline
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